Privacy Policy

Finsoul Network India respects your privacy and is committed to handling personal data responsibly and in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and regulations.

This Privacy Policy explains what personal data we may collect through our website, how we use it, when it may be shared, how long it may be retained, and the rights available to individuals whose personal data we hold.

Who We Are

Finsoul Network India provides business consulting and advisory services across areas including strategy, finance, operations, technology, risk and organisational improvement.

Personal Data We May Collect

The information we collect depends on how you use our website and interact with us.

We may collect information such as:

• Your name
• Company name
• Job title
• Email address
• Telephone number
• Information included in enquiry or contact forms
• Information you provide when communicating with us
• Technical information relating to your use of our website
• IP address, browser type, device information and similar website data

We do not intentionally collect personal data that is unnecessary for the purpose of responding to your enquiry or providing our services.

How We Collect Personal Data

We may collect personal data when you:

• Submit a contact or enquiry form
• Contact us by email or telephone
• Request information about our consulting services
• Communicate with a member of our team
• Browse or interact with our website
• Subscribe to communications, where such functionality is available

Some technical information may also be collected automatically through server logs, cookies or similar technologies.

Why We Use Personal Data

Finsoul Network India may use personal data for purposes including:

• Responding to enquiries and requests
• Communicating with prospective and existing clients
• Providing information about our services
• Preparing or managing consulting engagements
• Managing business and administrative relationships
• Improving our website and user experience
• Maintaining website security and preventing misuse
• Complying with legal, regulatory or professional obligations
• Maintaining appropriate business records

Where personal data is collected for a specific purpose, we aim to use it only for that purpose or as otherwise permitted under applicable Indian law.

Contact and Enquiry Forms

When you submit information through a website form, we use the information provided to review your enquiry and respond appropriately.

Please avoid submitting sensitive or unnecessary personal information through website forms unless it is directly relevant to your request.

Where required, appropriate privacy information or notice may be presented at the point where personal data is collected.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance and analytics.

Cookies may collect information such as:

• Browser and device information
• Pages visited
• Time spent on the website
• Referral source
• General website interaction data

Where cookies are not required for basic website operation, we may provide additional information or choices regarding their use.

You can also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Website Analytics

We may use website analytics tools to understand how visitors use our website and to improve content, navigation and performance.

Where analytics services are used, information may be processed by third-party service providers in accordance with their own privacy terms and our arrangements with them.

Current analytics provider, if applicable: [insert provider]

Direct Marketing

Finsoul Network India will use personal data for direct marketing only where permitted under applicable law and where any required consent or other lawful basis has been established.

If you receive marketing communications from us, you may request to stop receiving them at any time using the unsubscribe method provided or by contacting us directly.

How We Share Personal Data

We may disclose personal data to third parties where reasonably necessary for legitimate business or operational purposes.

These parties may include:

• IT and website service providers
• Hosting providers
• Professional advisers
• Business administration providers
• Service providers supporting client engagements
• Regulators or public authorities where disclosure is required by law

We do not sell personal data to third parties.

International Data Transfers

Because Finsoul Network operates internationally, personal data may in some circumstances be accessed, stored or processed outside India.

Where this occurs, we take reasonable steps to ensure that applicable legal requirements and appropriate contractual, technical or organisational safeguards are applied to the handling and transfer of personal data.

Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, regulatory, contractual or business requirements.

Retention periods may vary depending on the nature of the information and the relationship involved.

When personal data is no longer required, we aim to delete, anonymise or securely dispose of it where appropriate.

Data Security

We take reasonable technical and organisational measures to protect personal data against:

• Unauthorised access
• Accidental loss
• Improper use
• Unauthorised disclosure
• Alteration
• Destruction

No internet-based system can be guaranteed to be completely secure, but we take reasonable measures to reduce privacy and security risks.

Data Breaches

Where a personal data incident occurs, we will assess the circumstances and take appropriate steps to contain, investigate and address the incident.

Where required under applicable Indian law, we may notify the relevant authorities and affected individuals in accordance with applicable requirements.

Access and Data Protection Rights

Subject to applicable Indian law, individuals may have rights relating to their personal data, including rights to access information about processing, request correction or updating of personal data, request erasure where applicable, and exercise other rights provided under applicable law.

Requests should be sent to:

Finsoul Network India
Email: info@finsoulnetwork.com

We may need to verify your identity before processing a request.

Requests will be handled in accordance with applicable legal requirements and within the timelines prescribed by applicable law.

Third-Party Websites

Our website may contain links to websites operated by third parties.

Finsoul Network India is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable privacy requirements.

The latest version will be published on this page together with the date of the most recent update.