Privacy Policy

Last updated: 27/08/2026

Finsoul Network UK (“we,” “us,” “our,” or “the Company”) operates the website finsoulnetwork.com/uk/  and provides business, advisory, accounting, and professional services in the United Kingdom (UK).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have under UK data protection law when you visit our website, contact us, or use our services.

By using our website or submitting your information to us, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect different types of information when you visit our website, contact us, or use our services.

  • Information you provide directly: Your name, email address, phone number, company details, business information, identification documents, financial information, and any other information you provide through website forms, email, telephone, meetings, or other communications.
  • Information collected automatically: Your IP address, browser type, device information, operating system, pages visited, website activity, cookies, analytics information, and other technical information about how you use our website.
  • Information from third parties: We may receive information from government authorities, financial institutions, professional advisers, business partners, or other third parties involved in providing services to you.

2. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests
  • Provide accounting, business, advisory, and professional services
  • Process business registrations, applications, and related documentation
  • Prepare and submit documents to relevant UK authorities where required
  • Assist with banking, financial, or professional service introductions
  • Communicate with you about your requested services
  • Manage our client relationships and service records
  • Improve our website, services, and user experience
  • Protect our website, systems, and business against fraud, misuse, and security risks
  • Meet our legal, regulatory, and professional obligations
  • Send marketing communications where we have a lawful basis to do so

You can withdraw your consent to receive marketing communications at any time.

3. Legal Basis for Processing

We process personal information only where we have a lawful basis under applicable UK data protection law. Depending on the circumstances, this may include:

  • Consent: Where you have given us permission to process your personal information for a specific purpose.
  • Contractual necessity: Where processing is required to provide services you have requested or to take steps before entering into a contract.
  • Legal obligation: Where processing is required to meet our legal, regulatory, accounting, tax, or other obligations.
  • Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

4. Cookies and Tracking

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve our services.

Cookies may collect information such as your browser type, pages visited, approximate location, and website activity.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

5. How We Share Your Information

We may share your personal information with selected third parties where necessary to provide our services or meet our legal obligations. These may include:

  • Government and regulatory authorities: Where required for registrations, applications, compliance matters, or legal obligations.
  • Banks and financial institutions: Where you request assistance with account opening, financing, or related services.
  • Professional advisers: Such as accountants, auditors, lawyers, consultants, or other professional service providers involved in your matter.
  • Service providers: Including IT providers, website hosting companies, cloud storage providers, analytics providers, communication platforms, and other suppliers supporting our business.
  • Legal and regulatory bodies: Where disclosure is required by law, regulation, court order, or a lawful request.

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Access to personal information is limited to people who need it for legitimate business or service-related purposes. We may also use security measures such as access controls, secure systems, encryption, and other appropriate safeguards.

No website, online service, or electronic storage system can be guaranteed to be completely secure. You should also take reasonable steps to protect your own information when using the internet.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

We may retain information for longer where this is required or permitted by law, including to:

  • Provide and complete our services
  • Maintain business and client records
  • Meet accounting, tax, legal, regulatory, or professional obligations
  • Handle complaints and disputes
  • Establish, exercise, or defend legal claims
  • Prevent fraud or misuse

When personal information is no longer required, we will take appropriate steps to securely delete, destroy, or anonymise it.

8. Your Rights Under UK Data Protection Law

Depending on the circumstances, you may have rights over your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

These rights may include:

  • Right of access: You can request a copy of the personal information we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to erasure: You can ask us to delete your personal information in certain circumstances.
  • Right to restriction: You can ask us to restrict the processing of your information in certain situations.
  • Right to data portability: Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.
  • Right to object: You may object to certain types of processing, including direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time.

These rights are subject to certain legal conditions and exceptions. We may need to verify your identity before responding to a request.

9. International Data Transfers

Some of our service providers or technology platforms may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps required under applicable UK data protection law. This may include using an adequacy decision, appropriate contractual safeguards, or another lawful transfer mechanism.

10. Children’s Privacy

Our website and professional services are intended for adults and businesses.

We do not knowingly collect personal information from children where such collection is not appropriate or permitted. If we become aware that we have collected personal information from a child without an appropriate legal basis, we will take reasonable steps to delete it.

11. Data Breach Notification

We maintain procedures for identifying, assessing, and responding to personal data breaches.

If a personal data breach occurs, we will assess the incident and take appropriate action in accordance with applicable UK data protection law.

Where a breach is likely to result in a risk to individuals’ rights and freedoms, we may be required to notify the Information Commissioner’s Office (ICO) within the applicable legal timeframe. Where the law requires us to inform affected individuals, we will provide appropriate information about the incident and any recommended steps.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable UK data protection requirements.

Any changes will be published on this page with an updated “Last updated” date.

We recommend checking this page periodically to stay aware of any changes.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:

Office Address: 115 London Rd, Morden SM4 5HP, United Kingdom
Phone: +44 7494 154004
Email: info@finsoulnetwork.com

Finsoul Network UK

If you are not satisfied with how we handle your personal information, you may also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.